Q: How do I book?
A: Signed Contract with 30% retainer is required to secure a date.
Q: How do I pay my retainer/deposit & final payment?
A: You can pay retainer/deposit by Cash, money order, Venmo or Cash App.
Q: When is my final payment due?
A: Final Payment is due 1 week prior to event.
Q: Is Retainer/Deposit Refundable?
A: All Retainer/Deposits are non-refundable.
Q: Do you charge for Travel?
A: We travel up to 60 miles round trip from our office location at no additional charge. A travel fee will be applied outside of the 60 miles round trip.
Q: How do I check to see if date is available for my event?
A: Contact Us by phone or email and we are available to see if we are available for your event date.
Q: What if the DJ booked for my event becomes sick or is unable to attend my event?
A: All of our DJ’s are professionally trained to handle any type of event and work closely together, if this scenario ever occurs, our DJ event manager will prepare and inform another DJ from our company of your event details to handle your event.
Q: How do you prepare for a event?
A: Once booked, we will set you up with our custom online planner forms, where you will input all music requests, planner forms and timelines for your event at your convenience. From there we recommend a final meeting either by phone or in person to discuss all details about your event.
Q: Can my guest request music during event?
A: Yes they can, we will discuss all music requests prior to event, especially all the Do Not Play songs that you do not want to hear at your event, just in case your guests request a song that is on your Do Not Play list, we will know not to play that song or style of music.
Q: How early do you setup at a event?
A: Setup times will vary per event depending on which package and service you are requesting, usual setup times range 4-5 hours prior to start time, if more time will be needed we will make aware prior to final meeting before event.
Q: Does event start time start when you start setting up?
A: No, we do not charge for setting up or tearing down equipment.